Wellness Canned Cat Food Recall

Wellness has announced a recall of its canned cat food:

Wellness Canned Cat (all flavors and sizes) with best by dates from 14APR 13 through 30SEP13;
Wellness Canned Cat Chicken & Herring (all sizes) with 10NOV13 or 17NOV13 best buy dates. [Update: Canned kitten food should have been included in this recall]

The manufacturer, WellPet, deserves credit for going out of its way to personally contact bloggers (including myself and Susan Thixton of the awesome blog, TruthAboutPetFood.com) to help get the word out to consumers as quickly as possible.

Only one case of illness in a cat is known to have been reported, and WellPet’s rapid and complete response is impressive. [Update 4/4/11 – WellPet did make a few mistakes…they originally did not include their kitten food in the recall, which was affected; and they did not notify all their retailers in a timely manner.]

The following letter is from WellPet’s CEO:

Dear Pet Parents,

My name is Tim Callahan, and I’m the CEO of WellPet, makers of Wellness® natural pet food. Over the years, we at WellPet have worked hard to earn the reputation of being a company that does everything possible for the pets that depend on us.

WellPet is committed to delivering the very best in pet food nutrition, as nothing is more important than the well-being of our dogs and cats. So when we found through product quality testing that specific product runs of our Wellness canned cat food might contain less than adequate levels of thiamine (also known as Vitamin B1), we decided to voluntarily recall them.

Please know, the vast majority of products tested had the appropriate levels of thiamine; however, with the number of recipes we offer, we did not want to make this more confusing. Therefore to avoid confusion and in an abundance of caution, we have decided to recall all canned cat products with the specific date codes noted below. Cats fed only product with inadequate levels of thiamine for several weeks may be at risk for developing a thiamine deficiency. If treated promptly, thiamine deficiency is typically reversible.

Though the chance of developing this deficiency is remote, withdrawing these products is the right thing to do and we are removing it from retailers’ shelves.

The lots involved in this voluntary recall are:

Wellness Canned Cat (all flavors and sizes) with best by dates from 14APR 13 through 30SEP13;
Wellness Canned Cat Chicken & Herring (all sizes) with best by date of 10NOV13 and 17NOV13.

If you have cat food from these lots, you should stop feeding it to your cats. You may call WellPet at 1-877-227-9587 to arrange for return of the product and reimbursement. For further information, please visit our website at http://www.wellnesspetfood.com.

No other Wellness products that your pets currently enjoy are impacted, so you can continue to feed your pets Wellness with full confidence. This is an isolated situation, as we have had only one reported issue. We are taking all the necessary steps to ensure it does not happen again.

Speaking on behalf of our entire Company, I apologize for any concerns this may have caused you. As a parent of a yellow lab named Hope, I understand the sense of responsibility we all share for our dogs and cats. Rest assured, product quality and safety will always be our top priority.

Sincerely,

Tim Callahan

About these ads

3 Responses so far »

  1. 1

    Patricia B. Cline said,

    I just fed for 2-3 weeks Wellness canned cat food, chicken and herring to both of my cats, don’t have the cans for the dates, recycled them yesterday, and food is gone now, what are the symptoms of thiamine deficiency? Thanks, Pat

    • 2

      jhofve said,

      Symptoms are weakness and numbness associated with the nervous system; but it usually takes a month or so to develop these signs. If your cats seem fine, they should not have any trouble.

  2. 3

    Jim Klar said,

    An update from Only Natural Pet Staff:

    Early signs of thiamine deficiency may include decreased appetite, salivation, vomiting, and weight loss. In more advanced cases, neurological signs can develop, which may cause ventriflexion (bending towards the floor) of the neck, wobbly walking, circling, falling, and seizures. If your cat consumed the recalled lots and has these symptoms, please contact your veterinarian. Wellness also requests that consumers who have possibly fed the recalled lots or who still have cat from these batches to contact Wellness Recall Hotline at 877-227-9587.


Comment RSS · TrackBack URI

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.

Join 65 other followers

%d bloggers like this: